Seniors Housing Business

AUG-SEP 2018

Seniors Housing Business is the magazine that helps you navigate the evolution of the seniors housing industry.

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32 Seniors Housing Business n August-September 2018 assurance oversight. Staff nurses complete regular audits of the assisted living buildings, review- ing the staff, procedures and policies. An internal quality assurance committee holds monthly meet- ings and quarterly reviews with the company's board of directors. Morning "safety huddles" with the staff at each building highlight resident safety and wellness. Home healthcare and therapy providers rent space at Capital Senior Living's properties, provid- ing residents with on-site access to care. The fall prevention program has been expanded. A flu preven- tion program, based on hospital protocols, has also been instituted. Capital Senior Living is final- izing a relationship with a large accountable care organization (ACO) and hospital system, says Cohen. The appropriate patients — ones who might have other- wise been sent to a skilled nursing facility — will be referred to Capi- tal Senior Living properties. The patients will be treated in a more home-like setting and at a lower cost than that of a nursing home. The arrangement will have sev- eral benefits, notes Cohen. A 100- unit building that receives four or five referrals a month increases its occupancy by four to five per- centage points. Also, market- ing materials will highlight the well-regarded name of the ACO and hospital system, which will reassure consumers that they are receiving good care. 3 New segments emerge Assisted living is no longer a one-size-fits-all product. Though several different care levels have always been available at com- munities, now there is more seg- mentation of the assisted living product based on the needs of the resident. The most obvious example is the emergence of the memory care segment. Many new assisted living buildings contain a dedi- cated memory care section since residents with dementia typically need special programming and care. Residents in the general assisted living population don't necessar- ily want to be grouped with those with serious memory problems, say providers. CA Senior Living will offer a new segment called enhanced assisted living at Quail Park of Lynwood in Lynnwood, Washing- ton, near Seattle. The developer broke ground on a $34 million expansion in late May. It will add 122 units to the property, including independent living and assisted living apartments and indepen- dent living cottages. Sixteen units will offer enhanced assisted living, a dedicated wing for those without memory issues who require extra care. "We see residents with a wider range of acuity levels," says Burke. The ratio of staffers to residents will be higher in the enhanced sec- tion than in the traditional assisted living section. 4 Designs evolve Assisted living building designs have evolved to accommodate the changing resident population and their preferences. New buildings aim to strike a balance between offering a social and medical model (see sidebar). More senior-friendly floor plates with easier access to com- mon areas are replacing the long corridors of the past. While stu- dio apartments once dominated assisted living properties, now there are more one- and two-bed- room units, some even with full kitchens. Big units with full kitchens and in-unit washers and dryers can help attract younger assisted liv- ing residents, says CA's Burke. Early assisted living building designs gravitated more toward a Victorian style with porches and gingerbread detailing. Older people like old-fashioned build- ings, the reasoning went. But mod- ern designs with clean lines are becoming more desirable, espe- cially with adult children. The overall goal today is to cre- ate a homelike environment with a residential scale, says Ben Sea- ger, director of design at KTGY, an architecture firm. Seager is based in KTGY's office in Irvine, California. The lobby should feel like a bou- tique hotel, according to Seager. On the residential floors, redun- dant corridors running parallel to each other can help maintain the KTGY's design for 810 Pine Street in Long Beach, California, features residential-scale dining venues to create a more home-like setting.

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