Seniors Housing Business

ASHA 2018

Seniors Housing Business is the magazine that helps you navigate the evolution of the seniors housing industry.

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AS H A 50 2018 2018 ASHA 50 77 organizations. That's a wonderful aspect of this business. Groundbreaking research projects Partnering with leading universities to provide exclusive research is part of ASHA's mission. Can you give us an update on the research studies you currently have underway? Schless: Dr. Karl Pillemer, an internationally-renowned gerontolo- gist at Cornell University, conducted a study titled Partners in Caregiving in Assisted Living. It's research that is aimed at improving cooperation in communication at assisted living communities. Training sessions that focus on communication and conflict resolution techniques are the centerpiece of this work. This empirical research shows that you can dramatically enhance the expe- riences of both families and staff by providing training and communi- cations skills in conflict resolution. This is an area where we think opportunity exists to both improve care and lower staff turnover. This was an incredibly success- ful research project. Our members, and frankly any operator interested in implementing this approach to conflict resolution, can access a lot of the training material. The findings of this research will be unveiled in the fall and will be widely disseminated. Another study that we recently completed is titled Project Thrive: Adapting Successful School-Based Strategies to Optimize Resident Quality of Life in Senior Living Communities. This study, which included funding from ASHA, Mather LifeWays, and Watermark Retirement Communi- ties, was conducted by Dr. Mindy Fain of the University of Arizona. It was inspired by research we had done previously with Dr. Margaret Wylde of ProMatura Group that looked at the importance of feeling at home in independent living. This is an application of a frame- work that focuses on training both staff and residents to enhance the experience that residents have. It focuses on language, communica- tion and socialization and has been successfully adopted in schools. Certainly, there is an element of this framework that is tied to sensory-related issues such as hearing and vision. Many of our residents have experienced some impairment with their hearing and vision. Some of the unwelcoming behaviors we probably all remem- ber occurring in middle school and maybe high school can occur in any type of communal setting where there are cliques. And those unwel- coming behaviors do have an impact on people. Dr. Fain's work demon-

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